Account Coordinator

Adrian; Adrian (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K

Medical / Health Savings Account

Dental

Employee Assistance

Teladoc

Group Life

Short / Long Term Disability

Health & Wellness Programs

Vision

Critical Illness Insurance

Hospital Indemnity

Paid Time Off

Paid Holidays

Job summary

DISTYLL Graphic Solutions is seeking an Account Coordinator in Adrian, MI. The role focuses on being the main liaison with customers, entering quotes and orders, and coordinating with sales, operations, and logistics to ensure timely delivery.

The ideal candidate has 3–5 years in customer service or account support, and is proficient with Microsoft Office; CRM/ERP experience is a plus. The position offers growth potential and a stable benefits package.

Qualifications

• Associate's or Bachelor's degree in Business, Marketing, or related field preferred.
• 3-5 years of experience in customer service, sales support, or account management.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or ERP systems is a plus.

Responsibilities

• Act as the primary point of contact for day-to-day customer communication.
• Enter and manage customer quotes/orders accurately in the system, ensuring timely processing and delivery.
• Prepare and submit customer quotes based on pricing guidelines and product availability.
• Monitor and communicate order status updates to customers proactively.
• Collaborate with internal teams (sales, operations, and logistics) to ensure smooth order fulfillment.
• Maintain accurate records of customer interactions, orders, and correspondence.
• Assist Sales Representatives and Account Managers with account-related tasks and follow-ups.
• Support resolution of customer inquiries, issues, and complaints in a timely and professional manner.

Skills

Customer service

Communication

Sales support

Account management

Education

Associate's or Bachelor's degree in Business, Marketing, or related field

Tools

CRM systems

ERP systems

Job description

DISTYLL Graphic Solutions offers graphic management solutions for companies who operate vehicle fleets. Our end-to-end services include concept and design development, engineering, manufacturing, installation and program management. Our team shares a common focus placing the needs of our clients at the center of everything we do. We are a team of highly motivated individuals who enjoy the challenge of continuous innovation and problem solving.

We pride ourselves on respect, contribution, stability, and compensation to foster a long-lasting relationship that puts DISTYLL Graphics on the market as an employer of choice. As a premier employer, our employees are offered a robust benefits package that is constantly benchmarked to ensure we can attract and retain top talent. We value the dedication and innovation of all employees; we promote daily collaboration to ensure we are providing employees the opportunity to share ideas that will provide the best solutions and products for our customers.

Our goal is to partner with self-motivated and driven individuals and foster a relationship of continuous improvement.

We are currently seeking an Account Coordinator.

A successful candidate will be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Act as the primary point of contact for day-to-day customer communication.
• Enter and manage customer quotes/orders accurately in the system, ensuring timely processing and delivery.
• Prepare and submit customer quotes based on pricing guidelines and product availability.
• Monitor and communicate order status updates to customers proactively.
• Collaborate with internal teams (sales, operations, and logistics) to ensure smooth order fulfillment.
• Maintain accurate records of customer interactions, orders, and correspondence.
• Assist Sales Representatives and Account Managers with account-related tasks and follow-ups.
• Support resolution of customer inquiries, issues, and complaints in a timely and professional manner.

Education & Requirements

• Associate's or Bachelor's degree in Business, Marketing, or related field preferred.
• 3'5 years of experience in customer service, sales support, or account management (preferred but not required).
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or ERP systems is a plus.

Benefits Offered

• 401K
• Medical / Health Savings Account
• Dental
• Employee Assistance
• Teladoc
• Group Life
• Short / Long Term Disability
• Health & Wellness Programs
• Vision
• Voluntary Benefits include Critical Illness, Accident Insurance, and Hospital Indemnity
• Paid Time Off
• Paid Holidays

We are committed to fostering a safe work environment-one that celebrates diversity, offers equal opportunities and where all employees feel secure, involved, valued, and respected. We do not tolerate discrimination, unlawful harassment, hate-related behavior, or threats of workplace violence.

Each of us must make a personal commitment to these principles every day-whenever we interact with our fellow employees and our customers.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.