ACCOUNT ASSOCIATE - STATE FARM AGENT TEAM MEMBER

Dan Dougherty - State Farm Insurance Agent; Wilmington (DE); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Dan Dougherty - State Farm Agent is seeking an Account Associate to support daily operations, foster meaningful customer relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers’ lives and the agency’s success.

The role emphasizes strong organizational and communication skills, with previous insurance experience preferred.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

About Our Agency

I opened my first agency in 2008 and expanded with a second office in 2025. Today, I lead a team of 12 across both locations. Before becoming a State Farm agent, I worked in Corporate Finance. I was drawn to agency ownership because I wanted to build my own business and have greater control over my future.

I'm a graduate of both the University of Delaware and Villanova University, married, and a proud father of three. Giving back is important to our team, and we're proud to support organizations including our local food bank and the Autism Society of Delaware. Our agency offers health benefits, a Simple IRA, paid time off, holidays off, licensing costs paid up front, and a strong commitment to work-life balance. We also believe in recognizing and rewarding team members who perform at a high level. Our culture is high-performing, customer-focused, and team-oriented. I'm looking for someone who is self-motivated, friendly, eager to learn, and genuinely enjoys helping people.

Benefits

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As an Account Associate for Dan Dougherty - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year