Account Associate - State Farm Agent Team Member

Andy Mohn - State Farm Agent; Waconia (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Andy Mohn - State Farm Agent is seeking an Account Associate to support daily operations, manage customer relations, and help grow the office through proactive service and targeted outreach.

The role emphasizes strong organization, excellent communication, and a willingness to learn about insurance products. The team values integrity, flexibility, and a community focus, with opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in 2021 and currently lead a team of three. I spent two years as a State Farm team member before being offered the opportunity to open my own agency - a dream I've had since high school. My wife and I have five kids, and you'll usually find us at a soccer field, hockey rink, or playing pickleball together.

Giving back to the community is a big part of who we are. I serve on the local Chamber of Commerce Board and as a Chamber Ambassador, and our agency enjoys supporting youth athletics, golf outings, and other community events.

Our agency offers health benefits, a Simple IRA, flexible PTO, a strong commitment to work-life balance, and shortened office hours on Fridays. We believe in creating an environment where our team can succeed both professionally and personally.

Our culture is supportive, flexible, and growth-focused. I'm looking for someone with integrity who is self-motivated, hungry to succeed, and excited to make a positive impact on our customers and community.

Role Description:

As an Account Associate for Andy Mohn - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.