Account Manager - State Farm Agent Team Member

Dandougherty; Newark (DE); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Job summary

Dan Dougherty State Farm Agent is seeking an Account Manager to support daily operations and strengthen customer relationships across our agency. You will contribute to growth by proactively engaging customers and coordinating with office teams.

Responsibilities include conducting policy reviews, recommending suitable coverage, and resolving complex inquiries. We offer a competitive salary, benefits, training, and a balanced work culture focused on performance and service.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales targets

Customer relations

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my first agency in 2008 and expanded with a second office in 2025. Today, I lead a team of 12 across both locations. Before becoming a State Farm agent, I worked in Corporate Finance. I was drawn to agency ownership because I wanted to build my own business and have greater control over my future.

I'm a graduate of both the University of Delaware and Villanova University, married, and a proud father of three. Giving back is important to our team, and we're proud to support organizations including our local food bank and the Autism Society of Delaware.

Our agency offers health benefits, a Simple IRA, paid time off, holidays off, licensing costs paid up front, and a strong commitment to work-life balance. We also believe in recognizing and rewarding team members who perform at a high level.

Our culture is high-performing, customer-focused, and team-oriented. I'm looking for someone who is self-motivated, friendly, eager to learn, and genuinely enjoys helping people. If you're a team player who wants to grow, serve customers well, and be rewarded for strong performance, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Manager for Dan Dougherty - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.