Account Associate - State Farm Agent Team Member

Joe Dougherty - State Farm Agent; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Dougherty - State Farm Agent is seeking an Account Associate to join their team in Cincinnati, Ohio. In this role, you will manage client accounts, assist with policy changes, and process insurance claims while ensuring excellent customer service.

This position offers a competitive salary, flexible schedule, and opportunities for advancement. Ideal candidates possess strong organizational and communication skills and have previous experience in the insurance field.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2024, and we’re currently a team of three who are focused on building a positive, high-energy environment where results and culture go hand in hand. As a newer office, we’re excited about the growth ahead and are looking for the right people to grow with us.

We invest in our team from day one by covering licensing costs and providing access to a paid third-party training platform to help you build confidence and skills. We also keep things fun with quarterly team outings so we can celebrate wins and stay connected outside of the office.

What really makes our office stand out is the flexibility and culture. We’re serious about our goals and results, but we don’t take ourselves too seriously. We believe you can work hard, stay competitive, and still enjoy what you do every day.

We’re looking for positive, competitive, and hungry individuals who are motivated to succeed and grow. If you’re someone who wants to be part of a fun, flexible, and goal-driven team, this could be a great place to build your career.

Role Description

As Account Associate - State Farm Agent Team Member for Joe Dougherty - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.