Account Associate - State Farm Agent Team Member

Mitchholliersf; Westlake (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Health insurance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Job summary

Mitchholliersf is looking for an Account Associate to join our team in Westlake, Ohio. The role involves managing customer accounts, assisting with policy inquiries, and processing claims. We offer competitive compensation between $50,000 to $70,000 per year along with benefits like health insurance, paid time off, and license reimbursement.

The ideal candidate will possess strong organizational and customer service skills, enhancing our commitment to a supportive and team-oriented culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Westlake

Compensation $50,000.00 - $70,000.00 per year

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

We are a high-performing agency founded in 2017, composed of 12 employees across two locations. We focus on growth, opportunity, and long‑term success and value a driven, supportive, and team-oriented culture.