Account Associate - State Farm Agent Team Member

Candice Stryker; Westlake (OH); Hybrid; USD 35,000 - 75,000; Full time

Benefits offered by this job

Advancement

Paid time off

401(k)

Job summary

Candice Stryker State Farm Insurance is seeking an Account Associate to support daily operations and customer success in Westlake, OH. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services.

In this role you will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Westlake - OH

Benefits

• Opportunity for advancement
• Paid time off
• 401(k)

ROLE DESCRIPTION

As Account Associate for Candice Stryker State Farm Insurance, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $35,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.