Account Associate - State Farm Agent Team Member

Lee Hudson - State Farm Agent; Virginia Beach (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lee Hudson - State Farm Agent in Virginia Beach is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and serve as a liaison between customer needs and internal teams.

You will handle policy changes, inquiries, and claims coordination, while building relationships with clients and assisting with product recommendations to protect what matters most.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills anda0eye

Excellent customer service

Communication skills

Job description

Benefits

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

Since opening the agency in 2017, we\'ve grown into a team of more than 40 professionals who are committed to helping customers protect what matters most. Before becoming a State Farm agent, I spent my career as an Executive Chef and Restaurant Manager, where I learned the importance of leadership, teamwork, delivering exceptional service, and building strong relationships. Those same principles continue to drive our agency today.

One of the things I\'m most proud of is the culture we\'ve built. Our agency motto is simple: "Protect people, make money, and have fun while doing it!" We believe in doing what\'s right for our customers so there are no surprises when they need us most. We work hard, support one another, celebrate wins together, and create opportunities for personal and professional growth.

We\'re looking for team members who bring a strong work ethic, positive attitude, and a desire to learn. The people who thrive here are coachable, dependable, humble, and committed to doing the right thing. If you\'re motivated to grow your career, enjoy being part of a high-performing team, and want to make a meaningful impact on customers\' lives, we\'d love to connect with you.

Role Description

As Account Associate - State Farm Agent Team Member for Lee Hudson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.