Account Associate - State Farm Agent Team Member

State-Farm-319b4913; Village of North Syracuse (NY); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Jeff Barrett - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the office by fostering meaningful relationships and acting as a liaison between customer needs and agency services.

You will handle policy changes, assist with inquiries, process claims, and coordinate with underwriters to ensure timely policy issuance, all while delivering exceptional service in a community-focused agency environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Insurance knowledge

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:

I opened my agency in 2002 and currently lead a close-knit team of two. The opportunity to own and build my own business is what initially attracted me to becoming a State Farm agent, and I’ve enjoyed creating an agency centered around strong relationships and providing real value to our customers. Outside of work, I’m married with two children.

Supporting our local community is important to us. Our agency contributes to local golf outings and sponsors area sports teams, giving us opportunities to support the organizations and families around us.

Our agency offers paid time off, a health insurance stipend, licensing reimbursement, and a team lunch provided once a month. We believe in taking care of our people and creating an environment where team members can enjoy coming to work while continuing to develop professionally.

Our culture is positive, personable, and focused on doing great work for our customers. I’m looking for someone with a strong work ethic who is eager to learn, coachable, and excited about helping us continue to build something great. The right person has a great attitude, communicates easily with others, and understands the importance of earning a customer’s trust. If you enjoy creating value, building relationships, and want to grow with a supportive team, we’d love to meet you.

ROLE DESCRIPTION:

As anAccount Associate for Jeff Barrett - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.