Account Associate - State Farm Agent Team Member

Jarrad M Montgomery Insurance Agency; Cheyenne (WY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jarrad M Montgomery Insurance Agency is seeking an Account Associate - State Farm Agent Team Member to grow the agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve the lives of our customers.

Join a growing team focused on work-life balance, training, and a culture of belonging while building something from the ground up with honesty, teamwork, and positivity.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and am currently building a growing team, starting with one team member and expanding as we continue to serve more customers. Before becoming an agent, I worked with State Farm in marketing, which gave me a strong foundation in the business and a clear vision for the kind of culture I wanted to create.

For our team, we offer paid holidays, health benefits, licensing reimbursement, and performance-based bonuses that can be taken as extra PTO or cash. We also recognize top performers through incentives like paid trips and a team member hall of fame. Work-life balance is important here, and we aim to reward both effort and results.

Our office culture is built around belonging, inclusiveness, and friendly competition. We're creating a warm, welcoming environment where people feel supported while still pushing each other to succeed. We're looking for someone who is honest, genuine, and brings a strong sense of teamwork and positivity to the office. If you want to help build something from the ground up and be part of a culture where people truly belong, this could be a great place for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Jarrad Montgomery - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.