Account Associate - State Farm Agent Team Member

Laura Keim - State Farm Agent; Versailles (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Laura Keim - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through strong customer relations, and act as liaison between customer needs and agency departments.

You will update customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, with licensing paid by the agency and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a team of six. My State Farm journey began long before becoming an agent - I spent more than 20 years as a State Farm team member before completing the Agent Aspirant program and opening an agency of my own. That experience has given me a strong understanding of the business and, just as importantly, what it takes to build a successful and supportive team.

Outside of work, I’m married with three grown children and grandchildren, and I enjoy traveling, reading, and spending time with family. Being involved in our community is important to us. Our agency proudly sponsors events at local schools and participates in community events throughout the year, giving our team opportunities to support the families and organizations around us.

Our agency offers paid time off, paid major holidays, employer-paid vision and dental insurance, a 401(k), and a strong commitment to work-life balance. We want our team members to have a rewarding career while still having time for the people and priorities that matter outside of work.

Our culture is positive, supportive, and team-oriented. I’m looking for someone who is self-motivated, dependable, punctual, and approaches their work with integrity. Being coachable and maintaining a positive attitude are equally important. If you’re ready to learn, contribute, and be part of a team that works together to succeed, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Laura Keim - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.