Account Associate - State Farm Agent Team Member

Paul Lanari - State Farm Agent; Austin (TX); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Résumé du poste

Paul Lanari - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and assist with policy changes and inquiries. You’ll help grow the agency through proactive customer relations and timely service.

The ideal candidate is organized, has strong communication and customer-service skills, and is motivated to advance within a community-focused agency. Insurance experience is a plus, and licensing cost reimbursement is provided.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilités

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Connaissances

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance knowledge

Description du poste

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:

Our agency opened in 2025 and is a growing team of four focused on building a strong, community-centered business. Before becoming a State Farm agent, I spent 15 years in a corporate environment. I was drawn to agency ownership because I wanted to be more involved in the community and have the opportunity to help a wide range of people in a meaningful way.

We stay actively connected to the local community and look for opportunities to give back and build lasting relationships.

For our team, we offer a 401(k), health, dental, and vision benefits, a strong emphasis on work-life balance, and reimbursement for licensing costs to support your growth.

Our office culture is centered around support, development, and success. My role is to help the team succeed by providing hands‑on coaching, role play, and guidance to help you grow your skills, take great care of customers, and maximize your earning potential. We’re looking for someone who is genuine, self‑motivated, and driven to achieve. If you enjoy being proactive, building relationships, and delivering a great customer experience, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Paul Lanari - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.