Account Associate - State Farm Agent Team Member

Austin Harrelson - State Farm Agent; Tupelo (MS); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Austin Harrelson - State Farm Agent in Tupelo, MS is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and proactive service, helping customers understand and access the right insurance products.

This role offers a collaborative, energetic office environment with a focus on growth, training, and advancement. If you’re sociable, organized, and motivated to build relationships in your community, we want you

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

I opened my agency in 2025 after spending six years as a State Farm team member, gaining the experience and perspective needed to build a strong, people-focused office. I’m a graduate of the University of Mississippi (class of 2014), married, and excited to be welcoming my first child this year. Our team currently includes three members, and we’re focused on growing thoughtfully while maintaining an energetic, upbeat environment. Staying connected locally is important to us, and we’re actively involved with a community development foundation.

For our team, we offer a casual dress code, birthday recognitions, team lunches, in-office competitions, health benefits, and full licensing reimbursement. Our office culture is high-energy, flexible, and fun — a place where people enjoy coming to work and supporting one another. We’re looking for motivated, positive team members who thrive in an energetic environment and are excited to grow alongside a young, expanding agency.

Role description:

As Account Associate - State Farm Agent Team Member for Austin Harrelson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.