Account Associate - State Farm Agent Team Member

Luke Ramsay - State Farm Agent; Austin (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Licensing paid

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Luke Ramsay - State Farm Agent in South Austin seeks an Account Associate to support daily operations and deliver outstanding client service. You will grow our agency through meaningful client relationships and assist with policy changes, inquiries, and claim follow-ups.

You will help coordinate with underwriters to ensure timely policy issuance while contributing to a friendly, collaborative office culture that values community involvement and growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency has been proudly serving the South Austin community for 4 years, backed by the expertise of a dedicated team of 5 that brings a legacy of knowledge and service to everything we do. As a proud Texas A&M graduate and former member of the football team, I know the value of teamwork and perseverance. Community involvement is a cornerstone of our values, and I personally volunteer at the Salvation Army on a weekly basis.

In our office, everyone’s voice is heard, and each team member is truly valued. We foster a positive culture where good humor isn’t just appreciated—it’s a hiring requirement. If you're looking for a supportive, fun, and engaging workplace, we’d love to have you on our team!

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Luke Ramsay - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.