ACCOUNT ASSOCIATE - STATE FARM AGENT TEAM MEMBER

Steve Lane - State Farm Insurance Agent; Sand Springs (OK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Steve Lane - State Farm Agent in Sand Springs, Oklahoma, is seeking an Account Associate to grow the agency through meaningful customer relations and by connecting customer needs with appropriate products and services.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to a supportive, team‑oriented environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

About Our Agency

I opened my State Farm agency in 2010 and currently lead a team of six with more than 65 years of combined insurance experience. I'm passionate about helping customers protect what matters most while building a workplace where people can grow, succeed, and enjoy coming to work each day. You'll also be greeted by our office dog, Ellie, who is part of the team and comes to work every day!

Responsive recruiter

Replies within 24 hours

Benefits

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my State Farm agency in 2010 and currently lead a team of six with more than 65 years of combined insurance experience. I'm passionate about helping customers protect what matters most while building a workplace where people can grow, succeed, and enjoy coming to work each day. You'll also be greeted by our office dog, Ellie, who is part of the team and comes to work every day!

Giving back to our community is a core part of who we are. I've been actively involved in many local civic organizations over the years, serving on boards and as president of groups such as Rotary, the Chamber of Commerce, and the Sand Springs Education Foundation. Building strong relationships in our community is just as important to us as building them with our customers.

Our agency offers health benefits, a 401(k), and a strong commitment to work-life balance. We believe in supporting our team members both professionally and personally so they can build rewarding, long-term careers.

Our culture is truly family-oriented. We work hard, hold each other accountable, and have a lot of fun together along the way. I believe in giving my team the freedom and autonomy to succeed without micromanaging. If you're looking for a supportive team where your contributions are valued and you can grow both personally and professionally, we'd love to meet you.

Role Description

As Account Associate - State Farm Agent Team Member for Steve Lane - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $45,000.00 - $60,000.00 per year