Account Associate - State Farm Agent Team Member

Perry Metzler - State Farm Agent; Charleston (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Perry Metzler - State Farm Agent in Charleston is seeking an Account Associate to grow the agency through customer relations and service.

You will assist with policy changes, claims, and underwriting coordination while providing proactive guidance and promoting relevant products to help the community.

Join a small, friendly team that values integrity, growth, and teamwork, with license reimbursement, training, and advancement opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Coachable, hard-worker with a desire to join a high performing team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Coachable

Job description

Benefits

• License Reimbursement
• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

Our agency officially opened its doors in 2023, and I’ve proudly been part of the State Farm family since 2019. We’re a growing team of five who share a common goal of serving our community while continually improving both personally and professionally.

I’m originally from Alabama and a graduate of Troy University. I’m married and have one wonderful daughter, and we’re proud to now call Charleston home. Giving back is an important part of who we are, our office regularly hosts blood drives, toy drives, and other local initiatives to support those in need.

We offer a Simple IRA, reimbursement for licensing costs, leadership and business training, and goal-based promotions with incentive opportunities. Our culture is built around positivity, growth, and teamwork. We’re looking for individuals who share our passion for helping others, value integrity, and are excited about developing both their career and their character along the way.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Perry Metzler - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Coachable, hard-worker with a desire to join a high performing team.