Account Associate - State Farm Agent Team Member

State Farm Agent; Ruckersville (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Cynthia Shifflett - State Farm Agent in Ruckersville, VA is seeking an Account Associate to grow our office through strong customer relations and proactive marketing of State Farm products and services.

You will manage customer accounts, assist with policy changes, and coordinate with underwriters to issue new policies, while enjoying a high-energy, supportive team environment with training and advancement opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

About Our Agency

I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994 and have worked in the insurance industry since 1989, giving me decades of experience helping customers protect what matters most. I'm a graduate of Bluefield College with a bachelor's degree and a proud grandmother who is excited to welcome another grandbaby soon.

I actively involved in our community as a member of the Greene County Chamber of Commerce and enjoy spending time at the local golf course. Building relationships and supporting our community are important parts of who we are. Our agency offers group life insurance, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where our team can grow and enjoy a rewarding career. Our culture is high-energy, close-knit, and fun. We genuinely enjoy working together and supporting one another every day. I'm looking for someone who is positive, dependable, caring, and motivated to succeed. If you're a go-getter who enjoys helping others and being part of a great team, we'd love to meet you.

Benefits

• Simple IRA
• Life insurance
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As an Account Associate for Cynthia Shifflett - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $55,000.00 - $75,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams.

We Are Located In Ruckersville, VA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.