Account Associate - State Farm Agent Team Member

State Farm Agent; Hephzibah (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Hephzibah, GA is seeking an Account Associate to enhance customer relationships and support daily business operations. You will manage customer accounts, assist with inquiries, and process claims while contributing to a culture of growth and stability. Ideal candidates are sociable and detail-oriented. The agency offers competitive compensation of $40,000.00 - $50,000.00 per year and a comprehensive benefits package including a Simple IRA and health insurance.

Qualifications

• Attention to detail is essential for managing customer accounts.
• Experience in insurance or a related field is preferred.
• Strong communication is necessary to assist customers effectively.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

About Our Agency

I opened my agency in July 2001 after spending 10 years as a State Farm Auto Claims Manager, bringing strong technical experience and a people‑first leadership style into agency ownership. Today, our team includes six members, many of whom have been with the office for 20+ years, creating a stable, experienced, and supportive environment. I’m a graduate of the University of Georgia, married with two daughters, and actively involved in the community through multiple boards, including the Fort Gordon Alliance Community Board. Our office is located just three miles from Fort Gordon, and we proudly operate as a military‑supportive agency with many team members who share that background. For our team, we offer a strong benefits package that includes a Simple IRA, health benefits, two weeks of vacation to start, casual Fridays, team‑building events, and structured training programs to support long‑term success. Our culture is relationship‑driven and built on loyalty, trust, and stability. Over the life of the agency, we’ve had only 16 total employees, which reflects the long‑term careers people build here. We’re looking for someone who wants more than just a job—someone seeking a place to grow, contribute, and potentially retire. If you value stability, strong leadership, and a team that truly invests in one another, this could be the right fit for you.

Responsive recruiter

Replies within 24 hours

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Eddie Bussey - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $40,000.00 - $50,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Hephzibah, GA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.