Account Associate - State Farm Agent Team Member

Curtis Anderson - State Farm Agent; Oroville (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Curtis Anderson - State Farm Agent is seeking an Account Associate to support daily operations and grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments, helping to promote relevant products and services.

Ideal candidates are energetic, coachable, and service-oriented, with strong communication and organizational skills. This is a hands-on role with growth potential in a fast-paced, community-focused environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and currently lead a growing team of two. I’ve been with State Farm since 2019, and this agency is an exciting next step where I’m focused on building a strong, successful team from the ground up.

Outside of work, I’m a single dad with two kids full time, so I understand the importance of flexibility, balance, and creating a supportive environment both personally and professionally. I stay involved in the community by participating in local events like Chinese New Year celebrations and car shows, and I’m always looking for ways to stay connected.

Our agency offers PTO, sick days, a life insurance policy, Simple IRA, licensing reimbursement, and flexibility with work schedules. I believe in supporting my team so they can succeed both at work and at home.

Our culture is fast-paced and growth-focused. I’m looking for someone who is energetic, disciplined, and eager to learn. Being coachable is key here—we’re building something together, and I want team members who are open to feedback, bring a positive attitude, and take initiative. If you’re a self-starter who wants to grow with a new agency and be part of something from the beginning, this could be a great opportunity for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Curtis Anderson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.