Account Associate - State Farm Agent Team Member

Amanda Hagood - State Farm Agent; Raleigh (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Amanda Hagood - State Farm Agent in Raleigh is seeking an Account Associate to grow the agency through strong customer relations and proactive marketing of relevant products and services. You will be a liaison between customer needs and the agency, driving meaningful outcomes for clients and the team.

Join a supportive, growth-oriented office focused on work-life balance, training, and advancement opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Grow the agency through meaningful customer relations and marketing relevant products and services.
• Act as liaison between customer needs and agency departments.
• Improve customer lives by proactively marketing protection products and services.
• Grow your career while helping the community.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2013 and lead a team of seven with a strong purpose behind what we do. Before becoming an agent, I worked in Yellow Pages sales. After a serious accident in 2006 that required three surgeries and months away from work, I experienced firsthand how important proper insurance education truly is—and how often people don’t receive it. That experience shaped my mission as an agent: to make sure customers fully understand their protection and are never left in the dark.

Outside of the office, I enjoy adventure and trying new things—I’ve reeled in a 110-pound tuna in Hawaii and even gone skydiving. That same drive and determination shows up in how I lead and grow my agency.

For our team, we offer PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. Our office culture is supportive, growth-oriented, and centered around making a real difference. We’re currently looking to add multiple team members who want to grow with the agency, build meaningful careers, and be part of a team driven by purpose and opportunity.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Amanda Hagood - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.