Account Associate - State Farm Agent Team Member

Seth Joubert - State Farm Agent; DeRidder (LA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Seth Joubert - State Farm Agent in DeRidder, LA is seeking an Account Associate to support daily operations and assist customers with policy changes and inquiries.

You will grow our agency through meaningful customer relations and proactive marketing of products and services, acting as a liaison between customer needs and agency departments.

Join a fast-paced, customer-focused team that values teamwork, development, and a strong local presence in the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2016 and currently lead a team of four. Before becoming an agent with State Farm, I spent three years working as a team member, gaining hands-on experience and building a strong foundation in the business. Our team brings over 75 years of combined experience, creating a knowledgeable and supportive environment that is deeply focused on serving customers the right way - one policy at a time.

Outside of work, I enjoy spending time with family, being outdoors, and staying active through sports. I’m heavily involved in the community through multiple charitable organizations and serve on the Chamber. Staying engaged locally and giving back is an important part of who we are as an agency.

For our team, we offer group life insurance, PTO, holiday pay, a Simple IRA, and health benefits.

Our office is fast-paced and highly customer-focused. I’m looking for someone who is motivated, competitive, organized, and committed to delivering a strong customer experience. If you thrive in an environment where you’re challenged to perform, supported by an experienced team, and focused on making a difference for customers every day, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Seth Joubert - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.