Account Associate - State Farm Agent Team Member

State Farm; Anchorage (AK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

Life insurance

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Job summary

Amanda Juliussen - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Anchorage, AK. You will grow the agency through meaningful customer relations, handle policy inquiries, and assist with marketing and product services.

Join a high-energy, family-like team that values integrity, licensing advancement, and community involvement while offering a competitive salary, 401(k) benefits, and bonus opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance familiarity

Job description

Benefits

• Licensing paid by agency
• Life insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching

ABOUT OUR AGENCY

I opened my agency in 2014 after spending 8 years in leadership roles with State Farm, along with earlier experience as a buyer for Nordstrom. I grew up in Anchorage, which makes serving this community especially meaningful. I've been married for 29 years, have four very active children, and love to travel whenever I get the chance.

Our team of four works closely together and brings a lot of energy, drive, and pride into what we do each day. As an office, we bring 57 years of combined industry experience and have earned recognition as a Chairman’s Circle and Ambassador Travel Qualifier.

We stay actively involved in the community through local schools, Special Olympics, high school sports, and supporting women-owned businesses. Our office culture is high-energy, competitive in a healthy way, and rooted in genuinely enjoying the work.

For our team, we offer life insurance, a 401k, work-life balance, licensing reimbursement, and bonus competitions. We're looking for honest, hardworking people who care deeply about their work, put the team first, and want to be part of a close-knit, family-like environment where everyone is invested in each other's success.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Amanda Juliussen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.