Account Associate - State Farm Agent Team Member

Ericstrobel; Prescott Valley (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Strobel - State Farm Agent in Prescott Valley is seeking an Account Associate to manage customer accounts, assist with policy changes, and improve customer satisfaction. You will be key to growing the agency through your proactive customer relations and effective communication skills.

Qualified candidates should possess strong organizational abilities, be detail-oriented, and ideally have prior experience in insurance. A caring, sociable demeanor is essential to fitting into our collaborative team environment.

Benefits include health insurance, flexible schedule, and opportunities for advancement.

Qualifications

• Prior experience in insurance or a related field preferred.
• Strong communication and customer service skills are necessary.
• Attention to detail and organizational competence required.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills and attention to detail

Excellent customer service and communication skills

Bilingual Spanish

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my first State Farm agency in 2010 and a second location in 2022, and together they’re supported by a close-knit team of 6 across both offices. Before becoming an agent, I worked in mortgages, but I’ve always had an entrepreneurial spirit and a love for serving people. I’m a University of Houston graduate, a husband and father of four, and an avid cyclist — I’ve biked cross-country and ride to Iowa every year.

Community involvement is a huge part of who I am; I serve on the Chamber of Commerce board, sponsor countless local events, support youth sports, and stay active in my church.

I offer my team paid vacation, snacks and beverages, team luncheons, a Simple IRA, health benefits, licensing reimbursement, and plenty of flexibility. Our culture is extremely laid back — no micromanaging, just a caring, responsible group that works hard, stays positive, and knows how to laugh and enjoy our time together.

If you bring a strong work ethic, a good attitude, and a genuine desire to help others, you’ll fit right in.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Eric Strobel - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.