Account Representative - State Farm Agent Team Member

Ericstrobel; Prescott Valley (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ericstrobel in Prescott Valley, Arizona, is seeking an Account Representative to support daily operations and enhance customer success. Your role will involve acting as a liaison between customers and the agency, building strong relationships while marketing relevant products.

The ideal candidate will have strong communication skills, attention to detail, and experience in customer service or sales. This position encourages a flexible work schedule and offers potential for advancement, along with various health benefits.

Qualifications

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

We operate two State Farm agencies with a close-knit team of six employees across both locations. Our culture is laid back, with no micromanagement; we offer paid vacation, snacks and beverages, team luncheons, a Simple IRA, health benefits, licensing reimbursement, and a flexible schedule.

Role Description:

As an Account Representative for the Eric Strobel Agency, you will support daily business operations and contribute to customer success by acting as a liaison between customer needs and agency departments. The role focuses on building strong customer relationships and proactively marketing relevant products and services.

Responsibilities:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications:

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.