Account Associate - State Farm Agent Team Member

Darrell Rains - State Farm Agent; Plymouth (IN); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

License Paid by Agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Darrell Rains - State Farm Agent is seeking an Account Associate to support daily operations and serve customers. You will grow the agency by building relationships, handling policy changes, and guiding clients through products and services.

The role emphasizes friendly, sales-minded teamwork, with opportunities for advancement and a balanced schedule. Prior insurance experience is preferred, and training is provided to help you succeed.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organizational skills

Communication

Job description

Benefits

• License Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2003 and currently work alongside two team members. State Farm has truly been a family business for us, and that long-standing connection to the company has shaped how I run my agency today—with a strong emphasis on relationships, trust, and doing right by both customers and the team. I’m a graduate of Bradley University and outside the office you’ll usually find me hunting, fishing, or golfing. That same balance carries into our workplace—we work hard, but we also enjoy ourselves and don’t take things too seriously all the time. For our team, we offer a 401k, paid licensing, strong work-life balance, and Friday lunches on me. Our office culture is friendly, upbeat, and full of personality. We like to joke around, support one another, and stay focused on getting the job done well. I’m looking for someone enthusiastic and eager to learn—ideally a quick learner who’s coachable, adaptable, and not afraid to try new things. If you bring energy, curiosity, and a strong work ethic, you’ll fit right in here.

Role Description

As Account Associate - State Farm Agent Team Member for Darrell Rains - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Schedule

• Open to hiring this position on either a Full-time or Part-time basis