Account Associate - State Farm Agent Team Member

Michael Liberto - State Farm Agent; Magnolia (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Training & development

401(k)

Paid time off

Health insurance

License reimbursement

Bonus based on performance

Opportunity for advancement

Job summary

Michael Liberto - State Farm Agent is seeking an Account Associate to support daily operations and customers’ success. You help grow our office through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

We value strong customer service, organization, and teamwork in a four-day work week environment that supports work-life balance and personal growth within a collaborative office culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

Since opening the agency in 2017, we've built a team that believes success comes from taking care of both our customers and each other. Before becoming a State Farm agent, I had the opportunity to play professional baseball in the Kansas City Royals organization. The lessons I learned through sports—discipline, teamwork, accountability, and perseverance—continue to influence how I lead my agency today.

Outside of work, I'm a proud dad who values family and making the most of life's experiences. I love to travel and strongly believe that a successful career should also allow time to enjoy life outside the office.

Our office culture is built around working hard, supporting one another, and maintaining a healthy work-life balance. We want people to enjoy coming to work while also having the time and flexibility to focus on what matters most to them outside the office. That's one of the reasons we operate on a four-day work week, giving our team more time to spend with family, pursue hobbies, and recharge.

We're looking for someone who is kind, caring, and genuinely enjoys helping others. The ideal candidate is a team player who values relationships, takes pride in providing great customer service, and wants to contribute to a positive office environment. Skills can be taught, but having the right attitude and a desire to help people are what truly make someone successful on our team.

ROLE DESCRIPTION

As anAccount Associate for Michael Liberto - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.