Account Associate - State Farm Agent Team Member

Peter Griffith - State Farm Agent; Lubbock (TX); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Zusammenfassung

Peter Griffith State Farm Agent in Lubbock, TX is seeking an Account Associate who will support daily operations, manage customer accounts, and liaise between customers and agency departments to ensure service excellence.

You will proactively market relevant products and services, handle policy changes and claims inquiries, and contribute to building lasting client relationships in a friendly, community-focused office.

Qualifikationen

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Aufgaben

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Kenntnisse

Strong organizational skills

Excellent customer service

Communication skills

Attention to detail

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1994 and currently lead a team of five. Before joining State Farm, I worked in the lumber sales industry before pursuing the opportunity to own my own business. My wife and I have been married for 35 years, and we're blessed with three children and four grandchildren.

Serving the community has always been important to me. I serve as an elder at my church and sit on the boards of the local Salvation Army and the Park Ridge Crisis Pregnancy Center. I believe in giving back and making a positive impact both inside and outside the office.

Our agency offers PTO, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while creating opportunities for long-term success.

Our culture is built on integrity, service, and doing the right thing. I'm looking for someone with a strong work ethic, a servant's heart, and a genuine desire to help others. If you're someone who values relationships and wants to make a difference every day, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Peter Griffith - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.