Account Associate - State Farm Agent Team Member

Tom Jennings - State Farm Agent; Canton (OH); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Tom Jennings - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through customer relationships, and proactively market relevant products and services. The role focuses on accuracy, timely service, and effective communication with clients and team members.

The position offers a supportive, fast-paced environment with opportunities for advancement and professional development within a growing agency in Canton, Ohio.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilités

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Connaissances

Strong organizational skills

Customer service

Communication skills

Insurance experience preferred

Description du poste

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2025 and currently lead a growing team of three. Prior to entering the insurance industry, I worked in car sales and finance, where I developed a strong background in sales, customer relationships, and helping people navigate important financial decisions. Outside of work, I'm a proud husband and father, a big sports fan, and enjoy golfing and traveling.

Being involved in our community is important to us. Our agency proudly supports St. Michael's Catholic School through local events, sponsorships, and fundraisers, and we enjoy finding opportunities to stay connected to the families and organizations around us.

Our agency offers a Simple IRA retirement plan, paid time off, licensing reimbursement, professional coaching and development, team outings, and a strong commitment to work-life balance. As a newer and growing agency, we're focused on developing our people and creating opportunities for team members to expand their skills and grow alongside the business.

Our culture is fast-paced, goal-oriented, and fun. We enjoy working toward ambitious goals while maintaining an environment where people genuinely enjoy coming to work. If you're motivated by growth, enjoy being part of an energetic team, and want an opportunity where your contributions can make a real impact as the agency grows, we’d love to meet you.

Role description

As an Account Associate for Tom Jennings - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.