Account Associate - State Farm Agent Team Member

Carissa Sweeney - State Farm Agent

Moline (IL)

On-site

USD 35,000 - 50,000

Full time

14 days+
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Benefits offered by this job

License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Job summary

Carissa Sweeney - State Farm Agent in Moline, Illinois is seeking an Account Associate to contribute significantly to our agency. The role involves managing customer accounts, assisting with policy changes, and processing claims while ensuring customer satisfaction.

The ideal candidate will possess strong organizational, customer service, and communication skills. A background in insurance or a related field is preferred. Enjoy a flexible schedule and various benefits, including training and paid time off.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills
Customer service
Communication skills

Job description

Benefits
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
Role Description

As Account Associate - State Farm Agent Team Member for Carissa Sweeney - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
Qualifications
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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