Account Representative - State Farm Agent Team Member

Ryan Dunn - State Farm Agent; Little Elm (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Health insurance

401(k)

Competitive salary

Flexible schedule

Opportunity for advancement

Company parties

Signing bonus

Job summary

Ryan Dunn - State Farm Agent is seeking an Account Representative to deliver exceptional customer service and manage client relationships in a fast-paced environment. You will assist with policy changes, answer questions on coverage, and identify opportunities to better protect customers.

The role emphasizes organization, attentiveness, and the ability to work with agency software and licensing requirements.

Qualifications

• Enthusiastic and self-motivated
• Strong communication and customer service skills
• Highly organized and detail-oriented
• Ability to multitask and manage multiple client accounts
• Comfortable using computer systems and agency software
• Property & Casualty license preferred (or willingness to obtain)
• Life and Health license preferred (or willingness to obtain)
• Previous insurance or customer service experience is a plus

Responsibilities

• Provide prompt, friendly customer service to clients
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sales team with customer relationship management

Skills

Enthusiastic

Strong communication

Highly organized

Multitask

Computer systems

Education

Property & Casualty license

Life and Health license

Tools

Agency software

Job description

Benefits:

• Bonus based on performance
• Paid time off
• Training & development
• Health insurance

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Signing bonus

Our State Farm Agency is looking for a dependable Account Representative to help support our growing team and provide excellent customer service to our customers. We're seeking individuals who are tech-savvy, socially connected, eager to learn & make a meaningful impact.

In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.

Qualifications:

• Enthusiastic and self-motivated
• Strong communication and customer service skills
• Highly organized and detail-oriented
• Ability to multitask and manage multiple client accounts
• Comfortable using computer systems and agency software
• Property & Casualty license preferred (or willingness to obtain)
• Life and Health license preferred (or willingness to obtain)
• Previous insurance or customer service experience is a plus

Responsibilities:

• Provide prompt, friendly customer service to clients
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sales team with customer relationship management

If you enjoy helping people and want to be part of a team that makes a difference in the community, we encourage you to apply. This position is ideal for someone with prior insurance agency, banking, or financial services experience.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Ryan Dunn - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.