Account Associate - State Farm Agent Team Member

Matt Jacob - State Farm Agent; Landisville (PA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Jacob - State Farm Agent is seeking an Account Associate to enhance customer relations and support daily operations. The ideal candidate will be detail-oriented and have strong communication skills to manage customer accounts and inquiries effectively.

This role offers an opportunity to grow within a supportive environment that values teamwork and initiative. As part of a growing agency, you will help improve the lives of customers while advancing your career.

Competitive salary and benefits, including health insurance and a flexible schedule, are provided.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

Our agency opened in 2025 and is currently a growing team of two, with plans to continue expanding as we build the office. Before becoming an agent, I worked as a sales leader with State Farm, which gave me valuable experience developing teams and helping people succeed in this business.

I’m also a proud veteran, and the values of discipline, accountability, and teamwork strongly influence the way I lead and support our team.

We offer health benefits and a strong commitment to work‑life balance as we continue building a supportive environment where people can grow their careers.

Our culture is centered around initiative, teamwork, and personal growth. I’m looking for someone who doesn’t wait to be told what to do—someone who is a go‑getter, takes initiative, and is willing to figure things out and keep learning. We want people who want to be part of a family, contribute to something bigger than themselves, and truly help others.

If you’re motivated and want to grow alongside a new and ambitious agency, this could be a great fit.

Role description

As Account Associate - State Farm Agent Team Member for Matt Jacob - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.