Account Associate - State Farm Agent Team Member

Matt Collier - State Farm Agent; Ridgewood (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Health stipend

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Collier - State Farm Agent is seeking an Account Associate to help grow the office through strong customer relations and efficient account management. You will act as a liaison between customer needs and agency departments, promoting relevant products and services.

The role emphasizes high energy, reliability, and teamwork within a supportive, growth-focused環境. This position offers a pathway for advancement and a collaborative workplace culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Previous experience in insurance

Job description

Benefits:

• Simple IRA
• Health stipend
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a growing team of six. Before becoming a State Farm agent, I worked as an Operations Supervisor, where I developed a strong background in leadership, organization, and team development. I’m a proud University of South Florida alumnus, husband, and father.

Growing up in a military family helped shape my appreciation for discipline, hard work, and teamwork - and outside of the office, you can usually find me on the golf course whenever I get the chance.

Our agency offers a Simple IRA retirement plan, paid time off, a health stipend, performance-based bonuses, and ongoing professional development. As a growing agency, we also offer plenty of room for advancement for team members who perform well and are ready to take on greater responsibility.

Creating a great workplace is one of my biggest priorities. Our team is upbeat, energetic, and enjoys keeping the office fun and lighthearted while still working hard and delivering great results. We want people to enjoy coming to work, feel supported by the people around them, and have opportunities to continue developing their careers.

I’m looking for someone who is confident, high-energy, and ready to contribute positively to our culture. If you enjoy being around motivated people, bring great energy to the workplace, and want an opportunity where you can grow alongside the agency, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Matt Collier - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.