Account Associate - State Farm Agent Team Member

Craig Baldwin - State Farm Agent; Lakewood (CO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Baldwin - State Farm Agent is seeking an Account Associate to support daily operations and grow the agency through strong customer relations. You will act as a liaison between customer needs and agency departments, helping to market relevant insurance products and services.

We value proactive, sociable, and sales-minded professionals who want a long-term career path with growth opportunities and a focus on community involvement.

Qualifications

• Must have strong organizational and communication skills.
• Customer service experience is preferred.
• Experience in insurance or a related field is a plus.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Education

Experience in insurance or related field

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2021 and is a growing team of four focused on building something meaningful together. Before becoming an agent, I worked for a State Farm agent and pursued this path even when it felt out of reach - an experience that shaped my belief in growth, persistence, and pushing beyond comfort zones.

I’ve been married to my wife for 13 years, and we have three boys who keep life busy and fun. Family is a big part of who I am, and that perspective influences the way I lead and support our team. We stay connected to the community through involvement with the local Chamber of Commerce and look for ways to continue building relationships locally.

For our team, we offer PTO, holiday pay, sick days, a 401(k), work-life balance, and licensing paid up front to support your development.

Our office culture is high-expectation but supportive. I’m not a micromanager, but I do expect results and accountability. We’re looking for someone who is eager to learn, willing to step outside their comfort zone, and motivated to take on new challenges. If you’re growth-minded and looking for a long-term career path, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Craig Baldwin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.