Account Associate - State Farm Agent Team Member

Jeff Kolp - State Farm Agent; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Life insurance

401(k)

Health insurance

Flexible schedule

Paid time off

Training & development

License reimbursement

Opportunity for advancement

Bonus based on performance

Competitive salary

Job summary

Jeff Kolp - State Farm Agent in Indianapolis is seeking an Account Associate to join our team. This role is crucial for building meaningful customer relationships while managing daily operations. You will assist customers with policy inquiries, manage their accounts, and process claims.

The ideal candidate should possess strong organizational and communication skills and ideally have prior experience in the insurance sector. We aim to create a supportive, growth-oriented environment for all our team members.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Life insurance
• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in June 2008 and is a close-knit, high-performing team of five. With a background in agriculture and sales, I bring a strong work ethic and results-driven mindset into the way we serve our customers and support our team.

I’m a graduate of Purdue University and have been married for 42 years. I’m proud of my family, which includes four children and five grandchildren. Throughout my career, I’ve been honored as a four-time Chairman’s Circle qualifier and a President’s Club recipient, reflecting a consistent commitment to excellence.

We stay connected to the community through involvement in initiatives like local community gardens and other outreach efforts.

For our team, we offer life insurance, a health stipend, a 401(k), and reimbursement for licensing costs to support your growth and long-term success.

Our office culture is efficient, self-motivated, and built around high standards of service. We take pride in being highly responsive to our customers and continuously looking for ways to better meet their needs. We’re looking for someone who wants to build a long-term career—someone driven, accountable, and committed to growth. Our goal is to create an environment where team members are supported, successful, and positioned to achieve strong earning potential.

Role Description

As Account Associate – State Farm Agent Team Member for Jeff Kolp – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.