Account Associate - State Farm Agent Team Member

Steve Oleksiw - State Farm Agent; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Steve Oleksiw - State Farm Agent in Indianapolis is seeking an Account Associate to support daily operations, grow the agency through customer relations, and serve as a liaison between client needs and agency departments.

This role offers a collaborative team culture, paid time off, training and development, a flexible schedule, and opportunities for advancement within a growing agency; ideal candidates are organized, customer‑oriented, and eager to contribute to community and client goals.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I bring 20 years of experience with State Farm, including 11 years in agency leadership where I hired, trained, and consulted new agents to help them succeed. I launched my current agency in November 2018 to refocus on helping customers protect what matters most and plan for their financial goals with State Farm’s suite of products. Prior to joining State Farm, I spent 8 years in consulting and management within the automotive industry.

Our team of 7 is split between 4 customer service specialists and 3 sales professionals, all dedicated to delivering exceptional service and growing the State Farm family.

We offer valuable perks, including increasing paid time off with tenure, fully funded group life insurance, a SIMPLE IRA retirement plan, and a flexible schedule. For those interested in career growth, we provide leadership opportunities and support for aspiring agents. I’ve mentored 20+ individuals into their own successful agencies.

Our office culture emphasizes teamwork, a “can do” attitude, and a passion for helping people. We actively participate in community events, supporting local schools and food banks, while also enjoying regular team outings to celebrate our hard work.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Steve Oleksiw - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.