Account Associate - State Farm Agent Team Member

State Farm; Crowley (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive pay

Flexible schedule

Health insurance

Paid time off

Training & development

Career advancement

Job summary

State Farm is seeking an Account Associate on the Mitch Hollier State Farm Agent team to grow the agency through meaningful customer relations and proactive service. You will act as a liaison between customer needs and agency departments, promoting relevant products and services to support community growth and financial wellbeing.

You will thrive as a sociable, sales-minded professional with a strong work ethic, contributing to a team that values performance and people while delivering

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and has grown into a strong team of 12 across two locations. We’ve built a high-performing environment focused on growth, opportunity, and long-term success. I was drawn to the agency opportunity by the ability to grow, compete, and create both financial success and freedom. That mindset continues to drive how we operate and develop our team.

I attended LSU and am married with two kids. Outside of work, we enjoy hunting, fishing, and golfing, and staying active as a family. We stay very involved in the community and take pride in giving back and staying connected locally.

For our team, we offer PTO, a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is driven, supportive, and team-oriented. We’re looking for someone who is positive, hardworking, and communicates well - someone who brings strong work ethic and drive, and wants to grow as part of a team that values both performance and people.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Mitch Hollier - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.