Account Associate - State Farm Agent Team Member

State Farm Agent; Fayetteville (NC); On-site; USD 23,419 - 27,552; Part time

Job summary

An insurance agency is seeking an Account Associate to enhance customer relations and manage daily operations. The ideal candidate should have strong organizational and customer service skills and experience in insurance is preferred. Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters. This role offers a competitive hourly compensation range of $17.00 - $20.00.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Overview

About Our Agency: I opened my agency in 2003 and have built a close-knit team of three. Before becoming a State Farm agent, I served in the Army, which shaped my leadership style and commitment to discipline, teamwork, and taking care of the people around me.

Role Description

As Account Associate - State Farm Agent Team Member for Jaime Shannon - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $17.00 - $20.00 per hour

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Fayetteville, NC. I have been a State Farm agent since 2003.

Hiring Note

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.