Account Representative - State Farm Agent Team Member

State Farm Agent; Fayetteville (NC); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in North Carolina is seeking an Account Representative to contribute to team success and enhance customer relations. The ideal candidate should have strong communication and multitasking skills, with a preference for those with customer service or sales experience. The position offers competitive hourly compensation between $17.00 and $20.00, along with various benefits such as paid vacation and training opportunities.

Qualifications

• Excellent communication skills to engage with customers effectively.
• Strong attention to detail and ability to manage multiple tasks.
• Previous experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle inquiries and maintain accurate records of interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Experience in customer service or sales

Job description

About Our Agency

I opened my agency in 2003 and have built a close-knit team of three. Before becoming a State Farm agent, I served in the Army, which shaped my leadership style and commitment to discipline, teamwork, and taking care of the people around me. I’m a parent of two, and outside the office I stay involved in the community, including serving on the NC USA Wrestling board. Being active locally and supporting youth programs is something I care deeply about.

For our team, we offer paid vacation and holidays, licensing reimbursement, and a strong focus on work‑life balance. We believe people do their best work when they feel supported both inside and outside the office. Our culture is close-knit and team-oriented. Everyone helps each other out, and we value people who are detail-oriented, able to multitask, and comfortable talking with customers. We’re looking for someone who is eager to learn, contributes to the team, and takes pride in doing the job well. If you’re looking for a supportive environment where teamwork matters, this could be a great place to grow your career.

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Fayetteville, NC. I have been a State Farm agent since 2003.

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Representative - State Farm Agent Team Member for Jaime Shannon - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation

$17.00 - $20.00 per hour

We're Hiring!

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.