Account Associate - State Farm Agent Team Member

Jaime Garner - State Farm Agent; Oxford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Health insurance

Paid time off

Flexible schedule

Training & development

Advancement opportunities

Job summary

Jaime Garner - State Farm Agent in Oxford, CT is hiring an Account Associate to support daily operations and help clients with policy changes, claims, and service requests. You will grow the office through meaningful customer interactions and proactive product recommendations.

The role emphasizes customer service, organization, and clear communication. No micromanagement—training is provided, with opportunities for advancement as you build experience in insurance and expand client relationships.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a team of three. Before becoming a State Farm agent, I spent 20 years as a top-performing B2B sales professional before being recruited by State Farm. I'm an Ole Miss graduate, a proud mom of two little boys, and family is at the heart of everything I do.

Giving back to the community is one of my passions. I'm actively involved with the Chamber of Commerce and am a strong supporter of children's education and literacy. Our agency regularly stocks local schools, police stations, and fire stations with coloring books for kids to help brighten their day.

Our agency offers health benefits, PTO, licensing reimbursement, bonus opportunities, and a strong commitment to work-life balance. We believe in rewarding hard work and supporting our team's personal and professional growth.

Our culture is energetic, customer-focused, and built on going above and beyond. I'm looking for someone who is driven, intelligent, and hungry to succeed. I can teach the skills, but I'm looking for someone with the motivation, initiative, and personal goals to thrive without being micromanaged.

ROLE DESCRIPTION:

As anAccount Associate for Jaime Garner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.