Account Associate - State Farm Agent Team Member

State Farm Agent; Johns Creek (GA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA retirement plan

License reimbursement

Bonus based on performance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Job summary

A local insurance agency in Johns Creek is looking for an Account Associate to support daily operations and enhance customer relationships. The successful candidate will manage customer accounts, assist with policy inquiries, and process claims. Required skills include strong organizational abilities and excellent customer service. The position offers a competitive salary range of $50,000 to $75,000 per year, along with benefits such as paid time off and a Simple IRA retirement plan.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

About the Agency

Our agency opened in 2013 and currently has a small, close-knit team of three. The agency leader brings experience as a sales leader and former State Farm agent, with a strong background in leadership, sales, and team development. We emphasize community engagement, flexible and collaborative culture, and opportunities for growth.

We offer group life insurance, paid time off and holidays, a Simple IRA retirement plan, and reimbursement for licensing costs.

Role Overview

As an Account Associate – State Farm Agent Team Member for Taryn Reiss, you will support daily business operations and drive customer success by building relationships and serving as a liaison between customers and agency departments.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Benefits

• Simple IRA retirement plan.
• License reimbursement.
• Bonus based on performance.
• Competitive salary.
• Flexible schedule.
• Opportunity for advancement.
• Paid time off.
• Training & development.

Compensation

$50,000.00 - $75,000.00 per year.

What We’re Looking For

We are an established, growth-oriented agency seeking a self-driven, motivated professional eager to contribute to a supportive and results-oriented team. If you are entrepreneurial, focused on achievement, and enjoy building relationships, we encourage you to apply.

EEO Statement

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.