Account Associate - State Farm Agent Team Member

State Farm Agent; Austell (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Robert James - State Farm Agent in Austell, GA is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant products and services, manage customer accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance.

This role offers health benefits, a strong team environment, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

About Our Agency

I opened my agency in 2003 and currently lead a team of eight. Before becoming a State Farm agent, I worked as an executive in the oil industry, bringing valuable business and leadership experience into agency ownership. I'm married with two children, one of whom works alongside me in the agency. A fun fact about me is that I was featured in a national State Farm commercial as "Sir Robert!"

Responsive recruiter

Benefits

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2003 and currently lead a team of eight. Before becoming a State Farm agent, I worked as an executive in the oil industry, bringing valuable business and leadership experience into agency ownership. I'm married with two children, one of whom works alongside me in the agency. A fun fact about me is that I was featured in a national State Farm commercial as "Sir Robert!"

Giving back to our local community is incredibly important to me. Our agency supports backpack drives, helps take children Christmas shopping at Target, and proudly supports our local Metro Police and North Metro FOP Lodge 13. We believe in making a positive impact and giving back to the people and organizations that make our community special.

Our agency offers health benefits, a 401(k) retirement plan, professional development, hands‑on training, and a strong commitment to work‑life balance. We also enjoy team‑building events that give everyone an opportunity to connect, celebrate successes, and strengthen relationships.

We've built a great team environment where hard work, positivity, and supporting one another are at the heart of what we do. I'm looking for motivated go‑getters who bring great personalities, a strong work ethic, and a genuine passion for helping others. The right person will be eager to learn, excited about professional growth, and proud to serve their community. If you're looking for an established agency where you can grow your career, make meaningful connections, and be part of a team that truly cares, we'd love to meet you.

Role Description

As an Account Associate for Robert James - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $60,000.00 - $80,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Austell, GA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.