Account Associate - State Farm Agent Team Member

State Farm Agent; Sanford (NC); On-site; USD 58,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jared Spencer - State Farm Agent in Sanford, NC is seeking an Account Associate who will be vital to daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, while proactively marketing relevant insurance products.

The role emphasizes coaching, a growth mindset, and a commitment to helping clients manage risks and realize their goals.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

About Our Agency

I opened my agency in 2015 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in executive banking. After seeing several friends (and eventually my wife), build successful careers as State Farm agents, I decided to pursue agency ownership myself.

Responsive recruiter

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2015 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in executive banking. After seeing several friends (and eventually my wife), build successful careers as State Farm agents, I decided to pursue agency ownership myself.

Our agency offers health benefits, a Simple IRA, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We believe in giving our team the support and resources they need to grow while also encouraging independence and ownership of their roles.

Our office has a performance-driven culture with a strong emphasis on coaching and professional development. I’m looking for someone who is growth-oriented, receptive to coaching, and confident taking initiative without needing constant direction. Empathy is also important to us - we want someone who works hard, focuses on solutions, and genuinely cares about the people they serve.

Role Description

As an Account Associate for Jared Spencer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $58,000.00 - $80,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Jared Spencer - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.