Account Associate - State Farm Agent Team Member

Nese Sahin - State Farm Insurance Agent; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance stipend

Supplemental health

Disability insurance

Group life insurance benefits

Hiring bonus

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Donation matching

Free food & snacks

Job summary

Nese Sahin - State Farm Agent is seeking energetic individuals to join the Account Associate team. You will engage customers across phone, email, and chat, handling policy inquiries, updates, and claims with a customer-first approach.

Ideal candidates are tech-savvy, adaptable, and eager to learn. A positive attitude and collaboration with teammates will help deliver excellent service in a dynamic insurance setting.

Qualifications

• Excellent written and verbal communication skills.
• Tech-savvy with familiarity in digital tools and platforms.
• Customer-focused mindset with a drive to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus but not required.

Responsibilities

• Engage with customers via phone, email, and chat.
• Provide friendly, efficient policy inquiries, updates, and claims support.
• Leverage digital tools to connect with a younger demographic.
• Collaborate with the team to resolve issues quickly and effectively.
• Identify opportunities to enhance customer satisfaction.

Skills

Communication

Tech-savvy

Customer-oriented

Adaptability

Education

High school diploma

College degree is a plus

Job description

Responsive recruiter

Benefits

• Health insurance stipend
• Supplemental health
• Disability insurance
• Group life insurance benefits
• Hiring bonus
• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development
• Donation matching
• Free food & snacks

Company Overview

Nese Sahin - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Account Associate - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description

As a Account Associate - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include

• Engaging with customers through various channels, including phone, email, and chat.
• Providing friendly and efficient assistance with policy inquiries, updates, and claims.
• Utilizing digital tools and platforms to connect with a younger demographic.
• Collaborating with a dynamic team to ensure timely and effective issue resolution.
• Proactively identifying opportunities to enhance customer satisfaction.

Qualifications

• Excellent communication skills, both written and verbal.
• Tech-savvy with a familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus, but not required.

Requirements

• High school diploma or equivalent; college degree is a plus.
• A positive and proactive attitude towards learning and growth.
• Familiarity with social media platforms and digital communication tools.
• Ability to work in a collaborative team setting.
• Willingness to obtain relevant insurance licenses (training will be provided).

Nese Sahin - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation $60,000.00 - $80,000.00 per year