Account Associate - State Farm Agent Team Member

Aaron Richards - State Farm Insurance Agent; Ann Arbor (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Life Insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Aaron Richards - State Farm Agent in Ann Arbor, MI is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and by aligning client needs with appropriate products and services.

The role emphasizes attentiveness, sociability, and a sales-minded approach as you work with policy changes, claims, and coordination with underwriters to ensure timely issuance.

Qualifications

• Excellent customer service and communication skills.
• Attention to detail and strong organizational skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Sales mindset

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• Simple IRA
• Life Insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in , MI and help customers with their insurance and financial services needs, including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

I’ve been in the insurance business since 2008, spending my entire career with State Farm. Before opening my agency, I worked as a team member for four years, gaining valuable experience and a deep understanding of the industry.

Our team is close-knit, consisting of two full-time and one part-time team member. We pride ourselves on creating a supportive and collaborative environment where everyone is valued and encouraged to grow.

We offer competitive benefits, including PTO, medical and life insurance, and retirement plans. Joining our agency means being part of a team that is dedicated to providing exceptional service while fostering professional development. If you’re looking for a rewarding career in a supportive and welcoming agency, we’d love to have you on board!

Our office culture is built on a “people-first” philosophy, where community impact and personal growth are top priorities. We treat our team like family, celebrate successes together, and focus on creating a positive and collaborative work environment. Joining our team means becoming part of a supportive group that values hard work, teamwork, and making a meaningful difference.

Role Description

As Account Associate - State Farm Agent Team Member for Aaron Richards - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $45,000.00 - $65,000.00 per year