Account Associate - State Farm Agent Team Member

Will Norfolk - State Farm Agent; Deer Park (TX); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Parental leave

Vision insurance

Job summary

Will Norfolk - State Farm Agent is seeking an Account Associate to support daily operations and serve customers. You will grow the agency by building relationships and connecting client needs with the right products and services.

As a sociable, sales-minded professional, you will handle policy changes, claims assistance, and coordination with underwriters to ensure timely policy issuance, while providing bilingual support where needed.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Insurance knowledge

Bilingual Spanish

Job description

Benefits:

• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k) matching


• Parental leave


• Vision insurance

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Will Norfolk - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.


• Bilingual Spanish preferred.