Account Associate - State Farm Agent Team Member

Amalia Briano - State Farm Agent; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance bonus

Competitive pay

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Amalia Briano - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

Grow your career as you become an attentive, sociable, and sales-minded professional, with bilingual Spanish preferred, manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to issue policies.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

*Bilingual Spanish Preferred*

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Amalia Briano - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.