Account Associate - State Farm Agent Team Member

Gene Dukes - State Farm Agent; Clemson (SC); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Gene Dukes - State Farm Agent in Clemson, SC is hiring an Account Associate to support daily operations and help customers protect their futures. You will grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments.

Ideal candidates are sociable, sales-minded, and eager to develop professionally. Join a small, family-oriented office and contribute to retention, policy changes, claims support, and community outreach while enjoying a

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Insurance experience

Job description

Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2019 and is a team of four full-time members who value hard work, family, and enjoying what we do. I always knew I wanted to be a business owner, and after being recruited by State Farm, I saw the opportunity to build something meaningful while helping families protect their future.

I graduated from Clemson University with a bachelor's degree in Management. My wife and I have two kids, and we're a very active family. We spend a lot of time at Clemson sporting events, supporting our daughter in travel ball, and taking family vacations whenever we can. Family time is important to us, and that perspective shapes the way I lead the office.

I stay involved in the community through the Clemson Chamber, Clemson Rotary Club, and First Baptist Church of Clemson. Being connected locally matters to me and to our agency.

We offer PTO and holidays, life insurance with a health supplement up to $100, licensing reimbursement, and a strong focus on work-life balance. We want our team to feel supported both professionally and personally.

Our culture is family-oriented and laid back. We work hard, but we also enjoy cracking jokes and keeping the atmosphere light. We're looking for someone who is driven, self-motivated, and goal-oriented - someone who may even have aspirations to become an agent in the future. If you're competitive, willing to promote yourself, and ready to grow, this could be a great place to build your career.

Role Description

As Account Associate - State Farm Agent Team Member for Gene Dukes - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.