Account Associate - State Farm Agent Team Member

Thomas Cannon - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Thomas Cannon - State Farm Agent is seeking an Account Associate - State Farm Agent Team Member to support daily business operations and foster customer relations.

The ideal candidate will manage customer accounts, assist with policy changes, process claims, and ensure a timely workflow with underwriters. We are looking for detail-oriented, motivated individuals who thrive in a team environment and value personal growth.

This role offers opportunities for professional development and a supportive, family-oriented culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in March 2024 and currently lead a team of three. Before becoming an agent with State Farm, I worked with Liberty Mutual. My experience in the insurance industry, combined with a passion for building strong customer relationships, ultimately led me to agency ownership.

I’m married with four children and have five pets, so family is a huge part of my life. I enjoy spending time with my family and building meaningful relationships with the people around me. I stay very involved in the local community by sponsoring schools, neighborhood block parties, and other events throughout the year.

Our agency offers Aspirant Program opportunities, PTO, professional development, in-office events, and scheduling flexibility for team members who consistently meet performance goals. I’m committed to helping people grow both personally and professionally while creating an environment where they can succeed long term.

Our culture is family-oriented, relationship-driven, and supportive. We focus on building lasting relationships with customers while creating a close-knit team environment where people enjoy working together. I’m looking for motivated, dependable individuals who enjoy connecting with people, take pride in their work, and want to be part of something bigger than themselves. If you’re a go-getter who values trust, teamwork, and personal growth, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Thomas Cannon - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.