Account Associate - State Farm Agent Team Member

Thomas Specia - State Farm Agent; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Thomas Specia - State Farm Agent in San Antonio, TX is seeking an Account Associate to support daily operations and grow the agency through strong customer relations. You will act as a liaison between customer needs and agency departments, promoting relevant products and services.

As an attentive, sociable, and sales-minded professional, you will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to issue policies while contributing to a collaborative

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2023, and since then, we’ve built a growing team of three dedicated professionals focused on serving our community with excellence. Before becoming a State Farm agent, I spent my career in the oil and gas industry, but my passion for helping people and building lasting relationships led me to make the transition into insurance.

I hold a Master’s degree in Business and was born and raised right here in San Antonio. I’m a proud husband and father of three, and when I’m not in the office, you’ll most likely find me outdoors spending quality time with my family.

Our office culture is built on loyalty, teamwork, and a commitment to continuous learning. We value integrity, a strong work ethic, and a positive attitude. Team members are encouraged to be open-minded, collaborative, and fully invested in our mission to serve our customers with the highest level of care. We also make time to connect as a team, including weekly Friday lunches to celebrate wins and recharge together.

If you’re looking for a place where you can grow, be challenged, and make a real difference in people’s lives, this could be the perfect opportunity for you.

Role Description

As Account Associate - State Farm Agent Team Member for Thomas Specia - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.