Account Associate - State Farm Agent Team Member

Troy Coulter - State Farm Agent; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License paid by agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Troy Coulter - State Farm Agent in Louisville is seeking an Account Associate Team Member to support daily operations, grow our agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, build strong client relationships, and contribute to a friendly, hardworking team. Bilingual Spanish is highly preferred and the office offers training and growth opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish highly preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Bilingual Spanish

Customer service

Communication skills

Sales mindset

Policy knowledge

Team collaboration

Job description

Benefits

• License Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Bilingual Spanish Position

I’m starting my 18th year as a State Farm agent and have been with the company for more than 24 years. Our team is made up of seven full-time members who are passionate about helping people and creating meaningful relationships with our customers.

We offer health insurance, retirement benefits, and paid time off, along with a work environment that’s both hardworking and supportive. I earned my bachelor’s degree from the University of Kentucky and am actively involved with Water Step, a nonprofit dedicated to providing clean drinking water worldwide.

Our office has a great vibe, with a team ranging in age from early 20s to mid-50s (I’m the “old man” of the group). We stay busy, and we like it that way, but we also make time to celebrate both big wins and small successes. Life is too short to take too many things seriously, and family will always come first here. If you’re looking for a place where you can work hard, grow, have fun, and truly make a difference, this could be the perfect fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Troy Coulter - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish highly preferred.